Terms & Conditions of Sale
1.1 These terms and conditions shall apply to all goods sold by InnoFES (PTY) Ltd trading as InnoFES Energy (“the Company”) to the Customer.
1.2 No variation of any term set out below, and no indulgence afforded by a party shall be construed as a waiver of the Company’s rights, unless the same is reduced to writing and signed by the parties.
2 . ACCEPTANCE OF ORDERS
2.1 All orders are subject to stock availability or prior sale of any goods/stock.
2.2 By consenting to the Company's Terms and Conditions of Sale, you hereby understand that the goods you are ordering are made to order goods that are manufactured in our warehouse specifically for your order. These items take time to build, and are typically completed between 2-6 weeks from date of order. Once your order is placed we do not allow any changes, nor do we permit refunds in the event that these terms were overlooked.
2.3 It is the responsibility of the Customer to ensure that he has read and understood the Terms & Conditions of Sale.
3.1 All prices quoted are subject to variation depending on unforeseen circumstances which may arise after the date of quotation and prior to despatch, namely:-
3.1.1 the Company’s standard prices increase in terms of its price list;
3.1.2 changes in the cost of freight, insurance, customs duties or the rate of exchange varies, causing increases;
3.1.3 the rates of sub-contractors and/or suppliers increase.
3.2 If the quoted price provides for a discount, it is specifically agreed that the discount is given on condition that payment is made prior to despatch, failing which the discount shall automatically be forfeited.
3.3 Quotations shall remain valid for 7 (Seven) days from the date thereof.
4 . PAYMENT
4.1 All payments shall be paid in full and will only be recognized when it becomes completely available (Should the client utilize a financial institution other than that of InnoFES, it's in the clients best interest to select a instant / pay and clear option to avoid any delay) on due date . No terms are permitted unless agreed by the Company in writing. Late payments shall attract interest at the legal rate applicable from time to time, and shall accrue as and from the date when payment is due.
4.2 Any medium used for payment such as the post, internet etc, shall be deemed to be the Customer’s agent, and shall be used at the Customer’s sole risk.
4.3 Payments shall be made free of deductions and set-off.
4.4 The Company shall have the right to withhold the supply of goods and/or services and to exercise its rights in terms of clause 5 if any amount due by the Customer is unpaid for whatever reason.
4.5 Should any amount not be paid by the Customer on due date, then the full outstanding amount which the Customer may owe the Company, whether in respect of the goods in question or for any other reason, including amounts which are payable in the future in the event of terms having been agreed, shall become due and payable immediately.
4.6 Any payment arrangement which may be entered into between the Company and the Customer shall not constitute a novation of the debt or these terms and conditions. Consequently, should the Customer fail to pay in terms of such arrangement, or should such arrangement prejudice the Company’s rights in any way, the Company’s rights are reserved to proceed, without notice, for the full debt, at any time.
Deposits are non-refundable on made to order goods.
6. LEAD TIME
Lead times provided by the Company are used as a guideline and may be affected by variables such as strikes, holiday periods, production delays, external suppliers, product shipping periods, unavailable stock items etc.
7.1 Any delivery note (copy or original) and/or delivery email correspondence accepted by the Customer and/or its authorised representative and/or its nominated agent and held by the Company, shall be prima facie proof that delivery was made to the Customer.
7.2 Any time given for delivery shall merely be an estimate. The Company shall not be held responsible for liable for any delays and which will not entitle the Customer to cancel the order or to claim damages. It is agreed that time is not of the essence.
7.3 The company does not perform deliveries, these are sub-contracted and are quoted upon request.
8. OWNERSHIP AND RISK
8.1 All risk in and to all goods shall pass to the Customer at the point and time of dispatch from the Company’s premises. Notwithstanding the passing of risk, ownership in all goods shall remain vested in the Company until the full purchase price has been paid. In the event of a breach of any of these terms and conditions by the Customer, or if the Customer is sequestrated or placed under liquidation or judicial management or commits any act of insolvency or enters into any compromise with its creditors or fails to satisfy a judgment granted against it within 7 (seven) days of the date of judgment or changes the structure of its ownership, the Company shall be entitled to take possession of the goods without prejudice to any further rights vested in the Company, and is hereby irrevocably authorised to enter upon the Customer’s premises to take possession of such goods.
8.2 All risk in and to the goods whilst in transit vests in the Customer. The transporters of the goods acts as the Customer’s agent.
9 . SPECIFICATIONS
9.1 Descriptive matter, weights, dimensions and specifications appearing in any quotation or document emanating from the Company are approximate only and are subject to modifications without notice.
9.2 Where goods are supplied according to the specifications supplied by the Customer, the Company or its suppliers will not be responsible for the efficient working of those goods or the fitness of those goods for the purpose for which they are supplied whether said purpose is known to the company or not.
9.3 In instances where a generator and automotive transfer/change-over switch requires installation by an electrician, the electrician contracted to attend thereto must be a qualified electrician and must provide the Customer with a certificate of compliance for the generator at the time of installation, which must be made available to the Company in the event of any claim under these terms and conditions.
All performance figures are approximate only and the Company shall be under no liability whatsoever, in respect of failure to obtain such figures.
11. LIMITATIONS OF LIABILITY
11.1 The Company shall not be liable for any damages or losses of whatsoever nature, whether direct, indirect or consequential and howsoever caused.
11.2 Should the Company supply goods or parts or do work free of charge in excess ofit’s obligations under these terms and conditions, the Company shall be under no liability whatsoever irrespective of what is set out elsewhere herein, if such goods or parts prove in any way to be defective.
12.1 Refer to warranty tab on our website.
13.1 This contract represents the entire agreement between the Company and the Customer and shall govern all future contractual relationships between The Company and the Customer.
13.2 No amendment and/or alteration and/or variation and/or deletion and/or addition and/or cancellation of these terms and conditions, whether consensual or unilateral or bilateral shall be of any force and effect unless reduced to writing and signed by a director of the Company. No agreement, whether consensual or unilateral or bilateral, purporting or obligate the Company to sign a written agreement to amend, alter, vary, delete, add or cancel these terms and conditions shall be of any force and effect unless reduced to writing and signed by a director of the Company.
13.3 No relaxation or indulgence with the Company may grant the Customer shall prejudice or be deemed to be a waiver of any the Company rights in terms of these terms and conditions.
13.4 The Customer shall not cede its rights nor assign its obligations under these terms and conditions. A change in the control of the management, whether through a change of the majority shareholding/membership or otherwise, shall be deemed to be a cession.
13.5 The Company shall at any time in its sole discretion be entitled to cede all or any of its rights in terms of this terms and conditions to any third party without prior notice to the Customer.
13.6 The headings in this document are included for convenience and are not to be taken into account for the purpose of interpreting this contract.
13.7 Each of the terms herein shall be a separate and divisible terms and if any such term becomes unenforceable for any reason whatsoever, then that term shall be severable and shall not affect the validity of the other terms.
13.8 The Customer chooses the address appearing on the quotation as its domicilium citandi et executandi for all purposes arising here from including the service of Court processes.
13.9 The Customer agrees to pay costs on the attorney and own client scale in respect of any costs order that may be granted against it in proceedings by the Company.
13.10 Goods are manufactured for standard commercial use, and are not intended for use in critical safety systems or nuclear facilities.